Cynthia Crews-Pollock

Work

Tools I build, and tools I share.

AI-native systems for executive support. Some I build for the leaders I support. Some I package up so other EAs and operations administrators can put them to use too.

In My Own Practice

What I'm building for the work itself.

The tools and approaches I use to support executives and keep an office running.

Context Design

The Context Vault

A structured vault of executive context that every session starts from: profiles, stakeholder maps, project histories, recurring meeting background, operating preferences, and the internal language of the company. Start from what is real rather than what the model fills in for you.

Workflow Design

AI Workflows for Executive Support

A growing library of AI-assisted workflows for calendar audits, briefing documents, meeting prep, and event planning, turning recurring manual work into fast, consistent output that holds up under scrutiny. In my executive support work, these include automated daily executive briefings, alerts when pre-reads are missing or key attendees decline before a meeting stalls, and logistics modeling for a 100-plus person offsite.

For EAs & Operations Administrators

A way I help peers uplevel.

Downloadable starting points, drawn from real work, so fellow EAs and operations administrators can put them to use without building from scratch.

Build Guide

The EA Systems Guide (in progress)

A step-by-step guide for executive assistants who want to build their own systems. I am writing it as I build, documenting each failure mode as I hit it and what I rebuilt to fix it.

AI Tooling

AI Board of Directors for EAs

A personal decision tool built in React that convenes four distinct personas, the Strategist, the Operator, the Advisor, and the Architect, to pressure-test a decision from every angle before it gets made. One prompt, four points of view.

Download the persona set ↓

AI Tooling

Executive Brain Dump to Project Management Tracker and Website

A Claude Code project that turns a raw brain dump into a polished project tracker and a matching website. I built it as a chain of prompts, each handling one step and passing clean output to the next, so scattered thinking becomes a clear plan and a shareable site without the manual setup.

The examples use a fictional company, Lumeth. For the styling, I used the 2026 Pantone Color of the Year, Cloud Dancer.

Prompt Library

Seven Summarization Prompts

A set of seven prompts for turning long articles, transcripts, and documents into the right kind of summary, from a plain-language overview to a decision brief to an execution plan. Each does one specific job, with the hard caps and fidelity rules that keep the output tight and true to the source.

Download the prompt set ↓

Build Guide

Build Your Own Mail MCP Server

A step-by-step guide to building an AI agent that reads, searches, drafts, and labels across more than one Gmail inbox, and that cannot send. Written for assistants who are not developers. It covers the Google credential setup, the smallest first version worth building, how to verify the thing before you trust it, and the limitations I hit in my own build.

Download the guide ↓

AI Enablement

Upskilling Prompts, From Chat to Coding

I co-led an AI skilling initiative for Salesforce's EA community, and I keep leveling up how I use AI myself. I turn what works into workflows for EAs and operations administrators that move beyond one-off chat prompts to structured, chained prompts run in Claude Code, so recurring work becomes repeatable instead of reinvented each time. The approach is grounded in Wharton professor Ethan Mollick's writing on practical prompting: give the model real context and your own expertise, assign a role, show examples, and chain the steps.

Further reading

Want to talk through how this range would map to your team?

Message me on LinkedIn ↗ Back to home