Cynthia Crews-Pollock

San Francisco
Executive Business Partner & Operations

Strategic.
Trusted.
Ready to scale.

I help executives move faster by taking ownership of everything that shouldn't be on their plate. I'm also actively working on how AI is changing the nature of executive support — and building that into how I work every day.

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Cynthia Crews-Pollock, Senior Executive Assistant and Strategic Partner based in San Francisco

I'm a senior executive assistant and strategic partner with 18 years supporting C-suite, EVP, and SVP leaders, including more than seven years at Salesforce across Employee Success, AI transformation, and workforce strategy. My strengths are calendar architecture, anticipation, and systems design. I build AI into the daily work, from executive briefings to meeting prep, and I co-led an employee-led AI skilling initiative for Salesforce's EA community. I pair strategic executive partnership with a program and project management foundation, and I'm ready to be the operational backbone for a senior leader at a company scaling fast.

Since July, I've been working independently on AI projects and executive support. I'm writing a step-by-step guide for executive assistants to build their own systems, and documenting the failure modes as I hit them and rebuilding better.

Executive Partnership & Leverage

Anticipating what a leader needs before they ask, managing stakeholders on their behalf, and preparing them for every meeting that matters.

Calendar & Travel Architecture

Structuring complex calendars and global travel around priorities, focus time, and energy, not just open slots.

Program & Project Management

Owning initiatives end to end, from planning and timelines to cross-team coordination and on-time delivery.

Events, Budget & Vendors

Running offsites and large team events, including budget, venue, and vendor management, through to on-site execution.

Confidential Communications

Trusted with sensitive communications and high-stakes organizational matters that never end up in a job description.

AI Adoption & Fluency

Designing human-AI workflows, from automated daily briefings to flagging missing pre-reads before meetings stall, and co-leading AI skilling across an executive support organization.